Have questions about digitizing your wardrobe with our virtual closet app? Want to know how we can help you shop more sustainably? Find answers to these questions and more.

Q—How do I add items to my Storey wardrobe?
A—Let us count the ways.

Q—How do I sell a wardrobe item on Storey?
A—With the tap of a button.

Q—How long does it take FWD’d items to appear in my wardrobe?
A—Usually within 24-48 hours.

Q—How do I make Items, Collections, Collages private?
A—Collages + Collections: Tap on a collage/collection and tap the eye icon to toggle on/off public visibility.
Items: When adding/editing an item scroll to the bottom of the page and find “Item Settings.” Toggle on/off “Make Item Private?”

Q—How are suggested resale prices calculated?
A—By averaging current listing prices for similar items on other websites. You can see which items were used to calculate your price estimation by scrolling to the bottom and seeing items under the ‘Similar items’ section. You can remove specific items from your resale price calculation estimate by moving the green toggle next to them to ‘off’. 

Q—How can Storey help me shop more sustainably?
A—It’s all about visibility.

Q—How can Storey tell me how sustainable I am?
A—Check our profile badges based on sustainability within Storey.

Q—How can I get a badge on my profile?
A—By posting more Moments more often!

Q—What’s the difference between posting an Item and a Moment?
A—Items are individual garments in your wardrobe. Moments are photos of you wearing/tagging multiple garments.

Q—How do I get my brand into Storey?
A—Simply reach out.

Q—How do I get more OOTDs?
A—We’re so glad you asked.

Q—How do I invite Friends to Storey?
A—It’s super easy.

Q—How do I tag wardrobe items in a Moment?
A—Let our AI do it for you!

Q—I have Storey credit! How do I redeem it?
A—Like this.

Need more help? Email us: info@storeytheapp.com